Digitalizard

At Digitalizard IPTV, we strive to provide our customers with a premium streaming experience. Your satisfaction is important to us. Please read our refund policy carefully before subscribing to our services.

Eligibility for Refunds

Refunds are available under the following conditions:

• You report a technical issue that prevents you from using the service AND our support team cannot resolve it within 48 hours.
• You request a refund within 48 hours of your initial subscription.
• Refunds apply only to new purchases. Renewals or recurring payments are non-refundable.

Non-Refundable Situations

Refunds will NOT be issued in the following cases:

• Incorrect device setup without contacting our support.
• Incompatibility with unsupported or unstable internet connections.
• Service interruptions caused by third-party apps, VPNs, or local ISP issues.
• Refund requests made after 48 hours of purchase.

Trial Option

We strongly encourage new users to request a trial version before making a purchase. This helps ensure compatibility and satisfaction with our service.

How to Request a Refund

To request a refund, please contact our support team with your order number and a detailed explanation of the issue:

Email: service.digitalizard@gmail.com

We review all refund requests on a case-by-case basis and reserve the right to decline a refund if the policy criteria are not met.

Policy Updates

Digitalizard IPTV reserves the right to modify or update this refund policy at any time. Changes will be posted on this page.

By subscribing to our services, you acknowledge that you have read, understood, and agreed to this refund policy.

Thank you for choosing Digitalizard IPTV!